Mystery Books

  • Lair

    The mutant white rat had grown and mated, creating offspring in its own image. They dominated the others, the dark-furre

  • Insomnia

    Nightmares come to life for Ralph Roberts. Up all night, he's seeing some pretty strange things. No wonder he can't get back

  • Just One Look

    An ordinary snapshot causes a mother’s world to unravel in #1 New York Times bestselling author Harlan Coben’s sho

  • The Case Has Altered

    The thirteenth mystery for Richard Jury finds the detective investigating the murder of two women in the Lincolnshire fens. Both v

  • Portobello: A Novel

    INCLUDES AN EXCERPT OF RENDELL’S FINAL NOVEL, DARK CORNERS Ruth Rendell is widely considered to be crime fiction

  • Blonde Faith

    Easy Rawlins, L.A.'s most reluctant detective, comes home one day to find Easter, the daughter of his friend Chrismas Black, left

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Mystery Movies

  • The Next Three Days

    Life seems perfect for John Brennan until his wife, Lara, is arrested for a murder she says she didn’t commit. Three years into

  • The Prestige

    Award-winning actors Hugh Jackman, Christian Bale, Michael Caine and Scarlett Johansson star in THE PRESTIGE, the twisting, turnin

  • Moon [Blu-ray]

    Sam Bell (Sam Rockwell) is nearing the completion of his 3-year-long contract with Lunar Industries, mining Earth's primary source

  • Twin Peaks - Definitive Gold Boxed Edition

    The Definitive Gold Box Edition of the series that became one of television's most acclaimed events finally arrives - with all 29

  • Basic

    Academy Award(r) nominees John Travolta (Best Actor in a Leading Role, Pulp Fiction, 1994) and SamuelL. Jackson (Best Actor in a S

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Mystery Authors

Book reviews - Big Town

Big Town


Author: Doug J. Swanson
Corporations spend millions of dollars on performance improvement, employee training and development, work system redesign, and other organizational improvement efforts. Much of this money is wasted because the preliminary analysis and diagnosis has not been done to link these programs to an organization's real business needs, goals, and processes.

The truth is that in order for any performance improvement effort to add value to the organization, deep analysis is required. Analysis for Improving Performance details a systematic approach for doing the rigorous preparatory analysis that is vital to shaping and developing successful performance improvement efforts.

Richard A. Swanson's methods enable program developers and managers to define clear objectives, assess existing systems and missions, analyze worker knowledge and expertise, define desired performance and evaluation standards, and develop a performance improvement plan that will meet the desired performance goals.

This new edition has been extensively revised throughout and presents expanded concepts and updated cases, as well as a new chapter on documenting and improving work processes and documenting process-referenced tasks. Written for take-charge managers, performance improvement specialists, and workers wanting to improve their organizations, Analysis for Improving Performance provides “real-world” knowledge, tools, examples, graphics, and exercises aimed at developing your expertise in diagnosing organizational performance and documenting workplace expertise—the keys to long-term organizational success. In short, it is a complete guide to ensuring that the time, money, and effort you invest in organizational development are well spent.

US publication: 1994
Detective: n/a
Genre: n/a